Samsung announces a major effort to train repair technicians globally. This program aims to significantly increase the number of certified experts able to fix Samsung devices properly. The company wants to make repairs easier and more reliable for customers everywhere. Samsung understands people need convenient repair options they trust.
(Samsung’s Plan for a Global Network of Certified Repair Technicians)
The initiative involves creating a worldwide network of skilled technicians. Samsung will provide detailed training programs covering many devices. These programs teach the correct methods to diagnose problems and perform repairs. Technicians will learn how to handle smartphones, tablets, wearables, and other products. Training ensures repairs meet Samsung’s strict quality standards.
Samsung will supply certified technicians with genuine Samsung parts and tools. This access guarantees repairs use only approved components. Using real Samsung parts helps maintain device performance and security after fixing. Customers will know their device is fixed correctly with the right materials.
This program supports Samsung’s broader environmental goals. Making repairs more available encourages people to fix devices instead of replacing them. Extending product lifespans reduces electronic waste. Samsung sees better repair services as vital for sustainability. The company expects this network will grow substantially over time.
(Samsung’s Plan for a Global Network of Certified Repair Technicians)
The expanded repair options should benefit millions of Samsung device owners. People will find it easier to get their gadgets fixed properly. Samsung believes certified repairs protect device value and user experience. Reliable repairs keep customers satisfied longer. Samsung is investing in this training to improve after-sales service worldwide.